COVID-19 - FAQs

We pride ourselves on being there for our customers and keeping them safe. We know that the ongoing COVID-19 situation is having a big impact on travel at the moment. The frequent changes can be overwhelming and confusing, which is why we’ve tried to clear up as much as possible and answer the most important questions below.

These questions relate only to the Allianz Assistance branded single trip, backpacker and annual multi-trip policies available on this website. For information on other policies underwritten by AWP P&C SA please refer to your policy wording for the customer service contact details.

The advice below was last updated on 14th June 2021. To the best of our knowledge this information is correct at the time of writing.
 

Useful websites:

Department of Foreign Affairs (DFA) travel advice: https://www.dfa.ie/travel/travel-advice/

DFA general COVID-19 advisory: https://www.dfa.ie/travel/travel-advice/coronavirus/general-covid-19-travel-advisory/

Gov.ie guide – The Path Ahead: https://www.gov.ie/en/press-release/7894b-post-cabinet-statement-resilience-and-recovery-the-path-ahead/#international-travel

HSE COVID-19 information: https://www2.hse.ie/coronavirus/

Allianz Assistance contact details: https://www.allianz-assistance.ie/help-and-advice/contact-us.html