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We never leave our customers in the dark
We never leave our customers in the dark
Being stuck in the dark is no fun. One of our Spanish customers recently found himself in this uncomfortable situation, and luckily he had subscribed to our Property Assistance services via his insurance company.
Very late one night, our Assistance Platform got his call for help. All his power had gone out, and he and his family were quite distraught. Our Assistance Coordinator asked him a few questions and then immediately arranged for an expert electrician to go to his home. We stayed in close contact with him until the electrician arrived. Fortunately, within two hours, the electrician had restored the power and our customer could rest easy. That’s what we’re here for – to intervene 24/7 and put right what has gone wrong so that you and your loved ones can rest easy.
Page update: 25/11/2009
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